Privacy Policy

Last Updated: January 1, 2026

At Karvenza, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely by third-party payment providers)

We do not store your complete payment card information.

Automatically Collected Information

When you visit our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on our website
  • Referral source
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Respond to inquiries
  • Comply with legal obligations
  • Send promotional emails (only if you choose to receive them)

Cookies

Karvenza uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve website performance
  • Personalize content and offers

You may disable cookies through your browser settings, although some features of our website may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Order fulfillment partners
  • Email service providers
  • Website analytics providers
  • Fraud prevention services

These providers only receive the information necessary to perform their services.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While no method of electronic transmission or storage is completely secure, we strive to use commercially acceptable security practices.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Request a copy of your personal information
  • Object to certain processing activities

To exercise these rights, please contact us.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send promotional emails regarding new products, special offers, or updates.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways or analytics tools.

We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their respective privacy policies.

Children's Privacy

Karvenza does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided us with personal information, please contact us immediately so we can remove the information.

International Users

If you access our website from outside the country where our operations are based, please note that your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Karvenza

Email: support@karvenza.com

We aim to respond to all privacy-related inquiries within 24–48 business hours.

Effective Date

This Privacy Policy is effective as of the date listed above and applies to all visitors and customers of Karvenza.